Terms of service

Last Updated: February 20, 2026

1. OVERVIEW

This website is operated by By Isra New York (“we,” “us,” or “our”). By accessing or using byisranewyork.com (the “Site”) and purchasing our products or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not access or use the Site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

2. ELIGIBILITY

By using this Site, you confirm that you are at least the age of majority in your state of residence, or you have provided consent for a minor dependent to use this Site under your supervision.

You may not use our Services for unlawful purposes or violate any applicable laws.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any portion of the Site without written permission

  • Introduce malicious code or interfere with security

  • Attempt unauthorized access to systems

Credit card information is encrypted during transfer.

4. PRODUCT INFORMATION & PRICING

Product descriptions, imagery, and pricing are subject to change without notice.

We strive for accuracy but do not guarantee that your device will display colors identically.

All purchases are subject to our Refund Policy.

We reserve the right to limit quantities or discontinue products.

5. ORDER ACCURACY & BILLING

We may refuse or cancel orders at our discretion, including suspected reseller or bulk activity.

You agree to provide accurate billing and account information.

6. THIRD-PARTY TOOLS & LINKS

Third-party tools or links are provided “as is.” We are not responsible for third-party content or policies.

7. USER SUBMISSIONS

By submitting reviews or feedback, you grant us the right to use, reproduce, and publish such content.

You are responsible for ensuring your submissions do not violate third-party rights.

8. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

9. ERRORS & OMISSIONS

We reserve the right to correct errors in pricing, descriptions, or availability at any time, including after order submission.

10. PROHIBITED USES

You may not use the Site:

  • For unlawful purposes

  • To infringe intellectual property

  • To distribute malware

  • To collect others’ personal information

  • To interfere with security

Violation may result in termination of access.

11. INTELLECTUAL PROPERTY

All content, fragrance names, descriptions, branding language, packaging design, and visual identity are the exclusive property of By Isra New York.

Our fragrances are independently developed interpretations inspired by recognized olfactory structures. We are not affiliated with, endorsed by, or associated with designer brands.

Unauthorized copying, resale, or misuse of brand assets is prohibited.

12. ARTISANAL & MADE-TO-ORDER POLICY

Our fragrances are crafted in small batches or composed upon order.

Natural variations in color, maturation, and scent development may occur. These variations are inherent to artisanal production and do not constitute defects.

13. FRAGRANCE PERFORMANCE DISCLAIMER

Performance varies based on skin chemistry, climate, and application.

Longevity and projection are not guaranteed and may differ between individuals.

14. SHIPPING, TITLE & RISK OF LOSS

All purchases are made pursuant to a shipment contract.

Risk of loss transfers to you upon delivery to the carrier.

We are not responsible for carrier delays, incorrect shipping details provided by the customer, or loss after confirmed delivery.

15. FORCE MAJEURE

We are not liable for delays caused by circumstances beyond our control, including natural disasters, supply chain disruptions, government actions, or hosting failures.

16. PRODUCT USE & SENSITIVITIES

Products are for external cosmetic use only.

Customers are responsible for reviewing ingredients and performing patch tests.

We are not liable for allergic reactions, misuse, or sensitivities.

17. NO PROFESSIONAL ADVICE

Information on this Site is for general informational purposes only and does not constitute medical advice.

18. EXPORT & INTERNATIONAL COMPLIANCE

Customers are responsible for complying with local import laws, duties, and taxes.

We are not responsible for customs delays or seizures.

19. AUTHORIZED SALES & MARKETPLACE RESTRICTIONS

Products may not be resold on Amazon, eBay, Walmart Marketplace, Etsy, or other third-party platforms without written authorization.

Unauthorized resale may result in order cancellation and legal action.

20. WHOLESALE & COMMERCIAL USE

Retail purchases are for personal use only.

Commercial resale requires written authorization.

Unauthorized bulk purchasing may result in account suspension.

21. CHARGEBACK & PAYMENT DISPUTES

Customers agree to contact us before initiating chargebacks.

Fraudulent disputes may result in permanent account restriction and evidence submission to payment processors.

22. BRAND PROTECTION

Brand identity, language, fragrance positioning, and packaging concepts are proprietary.

Imitation or misleading representations suggesting affiliation are prohibited.

23. DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind.

24. LIMITATION OF LIABILITY

To the fullest extent permitted by law, By Isra New York shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products.

25. INDEMNIFICATION

You agree to indemnify and hold harmless By Isra New York from claims arising from your breach of these Terms or violation of law.

26. SEVERABILITY

If any provision is unenforceable, the remaining provisions remain in effect.

27. TERMINATION

We may terminate access to the Site for violation of these Terms.

Obligations incurred prior to termination survive termination.

28. ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and By Isra New York.

29. GOVERNING LAW

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

30. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Site constitutes acceptance of revised Terms.

31. CONTACT INFORMATION

By Isra New York
7 Levit Ave
Staten Island, NY 10314
United States

Email: info@byisranewyork.com
Phone: +1 (347) 653-9440